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Service guarantee
As our corporate users, you enjoy the following service:
(1) The machine warranty for free in 2 year;
(2) Technical support;
(3) Within 24 hours for respond after receiving notification;
(4) Cost maintenance forever.
When you confirm the failure of equipment, please promptly contact us and provide the equipment model and complete description of the problem.
However, any of the following situation happened, are not included in the warranty:
(1) Non-permitted by the company, went ahead with repair and damage;
(2) Install or modify arbitrarily;
(3) Incorrect operation or use;
(4) Do not depending on the manual to do cleaning or maintenance;
(5) Abnormal environment condition exceed the specifications, result in damage;
(6) The deliberate destruction of man-made;
(7) Irresistible natural disasters.
| Transaction Level: | |
|---|---|
| 23 Transactions |
40,000+
The supplier’s transactions conducted via Alibaba.com in the past 6 months.
|
| Response Time | <24h |
| Response Rate | 89.6% |